bat936 Privacy Policy

§ 01 Introduction

This Privacy Policy ("Policy") describes how bat936 ("bat936", "We", "Us", "Our") collects, uses, stores, discloses, and protects personal information provided by or generated by individuals ("Player", "You", "User") who access or use the bat936 online gaming platform, accessible at bat936.net.

bat936 is committed to handling personal data responsibly and in accordance with internationally recognised data protection principles. By registering an account on bat936, depositing funds, placing bets, or otherwise engaging with the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read in conjunction with the bat936 Terms & Conditions, which together constitute the full agreement between you and bat936 governing your use of the platform.

§ 02 Data Controller

For the purposes of applicable data protection law, bat936 acts as the data controller in respect of the personal data of players registered on the bat936 platform. As data controller, bat936 determines the purposes for which and the manner in which personal data is processed.

Where bat936 engages third-party service providers to process personal data on its behalf — for example, KYC verification providers or payment processors — those parties act as data processors and are bound by contractual obligations to process data only on bat936's documented instructions and in accordance with appropriate security standards.

§ 03 Personal Data We Collect

bat936 collects personal data in the following categories:

3.1 Registration and Identity Data

• Full legal name
• Date of birth (for 21+ age verification)
• National Identity Card (CNIC) number or passport number
• Residential address (street address, city, province, postal code)
• Email address
• Mobile telephone number (used for OTP and account security)

3.2 Financial Data

• JazzCash or EasyPaisa mobile wallet number
• Bank account details where bank transfer is used (HBL, UBL, Meezan Bank, etc.)
• Transaction history: deposits, withdrawals, and PKR balance records
• Source of funds documentation where requested under AML obligations

3.3 Identity Verification (KYC) Documents

• Copies of government-issued ID (CNIC, passport)
• Proof of address documentation (utility bills, bank statements)
• Facial verification data where required by the KYC process

3.4 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and navigation patterns on bat936
• Betting and gaming history: games played, stakes, outcomes
• Login timestamps and session identifiers

3.5 Communications Data

• Records of live chat conversations with bat936 support agents
• Email correspondence with the bat936 team
• Complaint and dispute records

Data Category	Examples	Primary Purpose
Identity	Name, CNIC, DOB	KYC, age verification, account security
Financial	JazzCash number, bank details	Deposits, withdrawals, AML compliance
Technical	IP address, device data	Fraud detection, platform optimisation
Usage	Bet history, game sessions	Responsible gaming monitoring, support
Communications	Live chat logs, emails	Support quality, dispute resolution

§ 04 How bat936 Uses Your Personal Data

bat936 uses the personal data collected for the following purposes:

• Account Management: Creating, maintaining, and administering your bat936 account, including enabling bat936 login, managing your PKR balance, and processing account settings changes.
• Payment Processing: Facilitating PKR deposits via JazzCash, EasyPaisa, bank transfer, and card; processing withdrawal requests to your verified payment method.
• Identity Verification and KYC: Verifying that you meet the 21+ age requirement and confirming your identity in compliance with AML standards applicable to bat936's licensed operations.
• Fraud Prevention and Security: Monitoring account activity and transaction patterns to detect and prevent fraud, money laundering, multi-accounting, and other prohibited conduct under the bat936 Terms & Conditions.
• Responsible Gaming: Monitoring play patterns to identify indicators of problem gambling; facilitating the operation of player-set deposit limits, loss caps, session controls, and self-exclusion requests.
• Customer Support: Enabling bat936's 24/7 live chat support team to respond to queries, resolve disputes, and assist with account and payment issues.
• Platform Improvement: Analysing aggregated and anonymised usage data to improve bat936's platform performance, game offering, and user experience.
• Legal and Regulatory Compliance: Meeting bat936's obligations under the requirements of its licensing authority, including the retention of betting records, AML reporting, and responsible gaming obligations.
• Marketing Communications: Where you have opted in, sending promotional communications about bat936 bonuses, cricket betting offers, new slot releases, and PSL-related promotions. You may opt out at any time.

§ 05 Legal Basis for Processing

bat936 processes personal data under the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and bat936 — including account creation, deposits, withdrawals, and bet settlement.
• Legal Obligation: Processing required to comply with KYC, AML, and licensing obligations imposed on bat936 by applicable regulatory standards.
• Legitimate Interests: Processing for fraud detection, platform security, responsible gaming monitoring, and internal analytics — where bat936's legitimate interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where bat936 relies on your opt-in consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

§ 06 Data Sharing and Disclosure

bat936 does not sell, rent, or trade personal data. bat936 may share personal data only in the following circumstances:

6.1 Payment Service Providers

bat936 shares necessary financial data with payment processors — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, Visa, Mastercard, and USDT network providers — solely to process deposit and withdrawal transactions on your behalf. These providers are bound by their own privacy and security obligations.

6.2 KYC and Verification Partners

bat936 works with third-party identity verification providers to conduct KYC checks. Identity documents submitted for verification are shared with these providers under strict data processing agreements. Verification data is used only for the purpose of confirming your identity and age.

6.3 Regulatory and Legal Disclosure

bat936 may disclose personal data to its licensing authority, law enforcement agencies, or other regulatory bodies where required by law, regulation, court order, or in connection with the investigation of suspected fraud, money laundering, or other criminal activity.

6.4 Corporate Transactions

In the event of a merger, acquisition, or sale of all or substantially all of bat936's assets, personal data may be transferred to the successor entity, subject to equivalent data protection commitments.

§ 07 Cookies and Tracking Technologies

bat936 uses cookies and similar tracking technologies on its platform for the following purposes:

• Essential Cookies: Required for the bat936 platform to function — including session management, bat936 login state maintenance, and shopping basket functionality. These cannot be disabled without impacting platform functionality.
• Analytics Cookies: Used to collect anonymised data about how players interact with bat936 — which pages are visited most, how players navigate between games, and where errors occur. This data is used only for platform improvement.
• Preference Cookies: Remember your language, display, and notification preferences on bat936 so you do not need to reconfigure them on each visit.
• Security Cookies: Help bat936 detect and prevent fraudulent activity, including session hijacking and CSRF attacks.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using bat936 but may affect the quality of your experience.

§ 08 Data Retention

bat936 retains personal data for the following periods:

• Active Account Data: Retained for the full duration of your bat936 account's active status.
• Post-Closure Retention: Following account closure, bat936 retains personal data, KYC records, and transaction history for a minimum of five (5) years to comply with AML and regulatory record-keeping requirements. This period may be extended where an account closure coincides with an active investigation or legal proceeding.
• Support and Communications Records: Live chat transcripts and email correspondence are retained for up to three (3) years following the date of the communication.
• Marketing Preferences: Records of your marketing consent or opt-out status are retained for the period necessary to demonstrate compliance with applicable marketing regulations.

At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

§ 09 Data Security

bat936 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction:

• All data transmitted between your device and bat936 is encrypted using 256-bit SSL/TLS protocols — the same standard used by international banks and financial institutions.
• Personal data stored on bat936 servers is held in access-controlled environments with role-based access permissions limiting data exposure to authorised personnel only.
• bat936 conducts regular third-party security audits and penetration testing of its platform infrastructure.
• Payment card data processed on bat936 is handled in accordance with applicable payment security standards. bat936 does not retain full card numbers on its own servers.
• All internal bat936 staff with access to personal data are subject to confidentiality obligations and receive data protection training.

While bat936 takes all reasonable steps to protect your personal data, no digital platform can guarantee absolute security against all possible threats. Players are encouraged to maintain the security of their own bat936 login credentials and to report any suspected unauthorised access immediately.

§ 10 International Data Transfers

bat936 operates internationally and may process or store personal data in jurisdictions outside Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection, bat936 implements appropriate safeguards — including contractual data protection clauses — to ensure that your personal data remains protected to the standards described in this Policy.

By using bat936, you acknowledge and consent to the potential transfer of your personal data to bat936's processing infrastructure in the jurisdictions in which the platform operates.

§ 11 Your Rights as a Data Subject

As a bat936 player, you hold the following rights in respect of your personal data:

• Right of Access: Request a copy of the personal data bat936 holds about you. bat936 will respond within 30 days of a verified request.
• Right to Rectification: Request correction of inaccurate or incomplete personal data. Note that changes to KYC data may require supporting documentation.
• Right to Erasure: Request deletion of your personal data where bat936 has no legal obligation to retain it. AML and KYC retention obligations will limit the scope of deletion for active or recently closed accounts.
• Right to Restriction: Request that bat936 restricts processing of your data in specific circumstances defined under applicable data protection law.
• Right to Data Portability: Request your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to Object: Object to bat936 processing your personal data for direct marketing or on the basis of legitimate interests, subject to bat936's overriding grounds where they exist.
• Right to Withdraw Consent: Where processing is based on your consent — for example, marketing communications — you may withdraw that consent at any time without affecting prior lawful processing.

To exercise any of the above rights, contact the bat936 data team via 24/7 live chat or at [email protected]. bat936 will respond within 30 days of a verified request. bat936 may require identity verification before actioning data subject rights requests to prevent unauthorised access to another player's data.

§ 12 Marketing Communications

bat936 sends marketing communications — including bat936 bonus notifications, PSL betting promotions, new slot release alerts, and platform feature updates — only to players who have opted in to receive such communications at registration or subsequently through account settings.

You may opt out of bat936 marketing communications at any time by:

• Updating your communication preferences in your bat936 account settings.
• Clicking the unsubscribe link included in any bat936 marketing email.
• Contacting the bat936 support team via 24/7 live chat or email and requesting removal from the bat936 marketing list.

Opting out of marketing communications does not affect bat936's ability to send you transactional communications that are necessary for account operation — such as deposit confirmations, withdrawal notifications, account security alerts, and KYC requests.

§ 13 Children, Minors, and the 21+ Policy

bat936 does not knowingly collect personal data from individuals under the age of 21. The bat936 platform is strictly for adults aged 21 and above. Age verification is a mandatory component of the bat936 registration and KYC process.

If bat936 discovers that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, all associated balances will be voided, and the personal data will be deleted from bat936 systems as quickly as technically practicable, subject to any regulatory obligations requiring retention of records for AML investigation purposes.

bat936 encourages parents and guardians to use parental control software on devices that may be accessed by minors, to prevent exposure to bat936 and similar gaming platforms.

§ 14 Third-Party Links and Services

The bat936 platform may contain references to third-party services — such as payment providers — whose privacy practices are governed by their own independent privacy policies. bat936 is not responsible for the privacy practices of third-party services and does not endorse or accept liability for the content of third-party privacy policies. Players are encouraged to review the privacy policies of any third-party services they use in connection with their bat936 account.

§ 15 Changes to This Privacy Policy

bat936 reserves the right to update or amend this Privacy Policy at any time. Material changes — those that significantly affect how bat936 collects or uses your personal data — will be communicated to registered players via the contact information on file, or by a prominent notice on the bat936 platform, at least 14 days before the change takes effect.

Continued use of the bat936 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not accept the revised Policy, you must cease using bat936 and close your account before the effective date.

§ 16 Contact and Complaints

For any questions, concerns, or requests related to this Privacy Policy or bat936's handling of your personal data, please contact the bat936 data team through the following channels:

• 24/7 Live Chat: Accessible directly from your bat936 account dashboard at any time.
• Email: [email protected] — please include "Privacy Request" in the subject line for prompt routing.

bat936 acknowledges all written data privacy communications within 24 hours and aims to resolve standard requests within 30 calendar days. Complex requests — particularly those involving erasure of data subject to regulatory retention obligations — may take longer, and bat936 will communicate expected resolution timelines in such cases.

If you are dissatisfied with bat936's response to a privacy complaint, you may escalate the matter to the data protection or gaming regulatory authority relevant to bat936's licensing jurisdiction.